Soon KYC-based caller name to display on mobile screens as TRAI mulls Truecaller-like mechanism

Trai had already been thinking on similar lines, but now with the specific reference from the telecom department, work on this will start soon.

By Talibuddin Khan
Sat, 21 May 2022 12:44 PM IST
Minute Read
Soon KYC-based caller name to display on mobile screens as TRAI mulls Truecaller-like mechanism
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New Delhi | Jagran Technology Desk: In a bid to reduce the menace of fake calls, the Telecom Regulatory Authority of India (TRAI) will soon come up with a mechanism through which the caller's name will flash on the phone screens. According to a top official, the mechanism will show the KYC-based name of the caller on the mobile screen. A widely used caller identification app, TrueCaller, provides similar information, however, the caller's name it shows is not KYC-based.

The Department of Telecom (DoT) has notified the TRAI to begin with the consultations on the same. The consultation on this is expected to begin in a couple of months, Trai Chairman PD Vaghela said, as quoted by PTI. "We have just received a reference, and we will start work on this soon. Name as per KYC will appear when someone calls," Vaghela said.

Trai had already been thinking on similar lines, but now with the specific reference from the telecom department, work on this will start soon. "The mechanism will enable name-appearing on a phone screen, in accordance with KYC done by telecom companies, as per DoT norms," Vaghela added.

The move assumes significance as the mechanism will help identify callers as per their KYC (Know Your Customer) and bring greater accuracy and transparency than some apps that identify callers based on crowdsourcing data.

Sources said that once the framework for KYC based-new mechanism is worked out, the identity establishment will become more clear and legally tenable. It will also have a ripple effect, leading to a clean up of data on crowdsourcing apps as there will be KYC linkages.

Asked whether the process will be kept voluntary, sources said it is too early to discuss the modalities since many aspects will come up for discussion at the consultation stage.

Trai has also implemented blockchain technology to curb the problem of unsolicited commercial communication (UCC) or spam calls and messages. Experts say that a KYC-based caller identification mechanism would safeguard users against rising instances of spam calls and fraud. 


(With PTI Inputs)

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