New Delhi | Jagran News Desk: The Microsoft has finally accepted that a bug had occurred in its May 2020 update for Windows 10 version 2004 users which might display false internet connection warnings for some PCs.

According to Microsoft, the bug keeps showing “no internet access” to users on Windows 10 version 2004. The users, however, are able to go online despite the warning, reported Windows Latest.

However, some users are facing issues and have complained that they are not able to access some features like Cortana, Microsoft’s Feedback hub and the Microsoft Store and apps like Spotify are not working on Microsoft due to this bug.

“I’ve rebooted my laptop, reset the router and reinstalled the network wireless adaptor but still the same message,” Windows Latest quoted a user as saying.

According to Windows Latest, Microsoft has confirmed that there is an issue with the Network Connectivity Status Indicator (NCSI) due to which several users are seeing “no internet access” on their systems.

As per Windows Latest, the Microsoft is working on the issue while adding that “it will be resolved in a future cumulative update”. 

“Customers are reporting “no internet” access in the Network Connectivity Status Indicator (NCSI) on Windows 10 2004 devices on devices that in fact can ping internet resources or browse web sites with internet browsers,” Windows Latest quoted Microsoft’s contract worker as saying. 

Meanwhile, here’s how the users can solve the “no internet connection” bug in Windows 10 version 2004:

Step 1) The users would need to open Windows Search

Step 2) Now click at “Registry Editor”

Step 3) Navigate to “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NlaSvc\Parameters\Internet”

Step 4) The users would now need to modify “EnableActiveProbing” and change the value from ‘0’ to ‘1’

Step 5) Click on “Ok” and close the Registry Editor

Step 6) At last, the users would need to restart their computers

Posted By: Aalok Sensharma