As Railways resumes passenger train services from today, here are answers to top ten FAQs
New Delhi | Jagran News Desk: After the closure of around 51 days due to coronavirus lockdown in the country, the Indian Railways resumed passenger trains services from today. The Indian Railways, on Sunday announced the resumption of 15 selected passenger trains across the countyr, while the online booking of tickets for these trains started on Monday at 6 PM.
In one of the condition, the Railways said that the passengers will not be able to book tickets from as all booking counters across the country will remain closed, in order to stop crowd gathering at stations and maintain social distancing norms.
In a statement, the Indian Railways said that the services will resume initially with 15 pair of trains or a total of 30 journeys.
The decision to start the passenger services comes as the country entered the last week of the coronavirus lockdown. The government had earlier extended the lockdown in wake of the alarming spike in the number of coronavirus cases, saying relaxation will be given after categorising districts in ‘red’, ‘orange’ and ‘green’ zones.
As the Railways partially resume its passenger services, here are the answers of the most frequently asked questions:
How can I book tickets?
You will be able to book tickets from Monday. The Railways will start the booking of tickets at 4 pm on the official website of IRCTC. The Railways has also announced that all ticket booking counters at stations will remain closed.
What are the routes of these special trains?
The special trains will run from New Delhi to Dibrugarh, Agartala, Howrah, Patna, Bilaspur, Ranchi, Bhubaneswar, Secunderabad, Bengaluru, Chennai, Thiruvananthapuram, Madgaon, Mumbai Central, Ahmedabad and Jammu Tawi.
What are the precautions that I will have to take?
As per the guidelines issued by the Indian Railways, it will be compulsory for the passengers to cover their face or use a face mask. The passengers will also have to arrive at the railway station one hour prior for screening and other coronavirus protocols.
Will these special trains run on their full capacity?
Yes, these special trains will run on full capacity, but no concession in fare is likely to be allowed.
Will there be a provision of ‘tatkal’ and ‘premium tatkal’ accommodation?
No, the Railways would not provide the provision of 'tatkal' and 'premium tatkal' accommodation. The Indian Railways officials have also said that there will be very few stoppages during the journey.
Will current booking be allowed?
As per the officials, no 'current booking' will be allowed.
Will I have to download the Aarogya Setu app?
Yes, it will also be mandatory for the passengers to download the ‘Aarogya Setu app’.
Will these special trains stop at other stations?
Yes, these special trains will have a stoppage. For instance, the Howrah to Delhi train will have a stoppage at Asansol Junction, Dhanbad Junction, Paransnath, Gaya Junction, Pt. Dindayal Upadhyaya Junction, Prayagraj Junction and Kanpur Central.
Will the Railways provide blankets and linen?
No, as per the officials, passengers travelling in these trains may not be given blankets and linen to reduce the chances of the spread of coronavirus.
Will meals be provided on these trains?
IRCTC shall make provisions for ‘dry ready to eat’ meals and packaged drinking water on payment on board.
Posted By: Aalok Sensharma