New Delhi | Jagran Business Desk: With strict movement regulations amid coronavirus lockdown in the country, bank account holders are unable to visit their bank branches or ATMs to withdraw cash for daily needs, especially in the rural areas. To provide essential services, top banking institutions like State Bank of India, ICICI Bank, HDFC Bank, and Axis Bank have come forward to provide doorstep banking services, including cash delivery. The service charge per visit for financial and non-financial transactions are Rs 100 and Rs 60 (excluding GST).

State Bank of India

The doorstep services by the country's largest lender include cash delivery, cash pickup, cheque requisition slip pickup, life certificate pickup, delivery of term deposit advice and KYC documents pickup. The services will be made available between 9 am to 4 pm on bank working days. All you need to do is call on the toll free number 1800111103 during working hours.

Note: The services are only applicable for KYC complaint customers with valid registered mobile number with a radius of 5 km from home branch.

The cash withdrawals and deposits are restricted to Rs 20,000 per day.

Joint account holders and those who are yet to turn 18-years-old will not be able to use the above services.


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The private lender is also providing cash delivery, pick up and cheque pickup services via its doorstep services. The financial entity is performing multiple verifications and identification to ensure security of the customer. Customers are also entitled to ask for photo ID proof for pickup person before any transaction.

The services will be provided with dedicated courier agencies for cheque pick and special CIT agents will be sent for pickup. In order to avail this facility, you need to get in touch with your local HDFC branch.

Similarly, Axis Bank, Kotak Mahindra and ICICI Bank are also offering doorstep banking services to customers. Make sure you read the terms and conditions before availing them.

Posted By: James Kuanal